Simple ordering process
Long gone are the days where you would either have to phone up a restaurant to place an order (and the difficulties of making sure you are fully understood and don’t miss anything off the order), or you have to physically go down to the restaurant to order and wait. Clicking a few items into an online basket makes it easier for the customer.
Improve Customer Experience
A complete sales dashboard allows for more accurate management of the entire order process, improving the customer experience by providing notifications to customers at various stages of the ordering process, and alerting them to delivery progress. Accurate customer data helps to enhance the ordering process exponentially, with specific promotions and old orders highlighted next time a customer comes to order online.
The accuracy of a good online ordering process provides the restaurant with accurate information about the cash flow at any given point. It allows for accurate tracking of all costs incurred during the preparation of an order, and the delivery process. Over time, this accuracy of data is the best way to make positive changes that benefit both the customer and the business.
Union10 is a full-design agency with the experience and know-how to help restaurants expand an online presence and to offer customers the best chance to order food online. For more information please feel free to contact our team on 01462 416 168 or email [email protected] Alternatively, all you have to do is visit our Contact Us page, fill out a few simple details and we’ll return to you when it suits you best.